Client Communication Survival Guide

Make Difficult Conversations A Little Easier.


Students come to me everyday with the CRAZIEST screenshots of texts with clients and potential bookings. It can be so hard knowing what to say and how to word it to remain professional, knowledgeable, and kind. Feel free to copy and paste these direct responses or use them as a framework for customizing these answers to suit your exact situations.

These texts shown in this e-book are situations sent in by REAL working lash artists from around the country, in the hopes that they can help someone else going through the same.

As always, I hope these are helpful to you in your business.

With love,